Magazine and Media
More and more of your readers are eagerly awaiting the arrival of their next issue through the post. You need to be sure your subscription management system and magazine fulfilment operation are in perfect shape to acquire, up-sell, deliver and renew. To be competitive your costs need to be as keen as possible.
We can handle controlled circulation titles to the same exacting standards.
You have the opportunity to improve service, grow your subscription circulation, save money and maximise lifetime value.
We have the most sophisticated subscription management software available to automatically handle your subscriber database, manage finances, generate renewals and provide you with detailed reports any way that you want them.
From keeping the database clean to ‘renewals at birth’ and beyond we will manage everything for you. Mailings go either from your printer or packed and posted from our warehouse, making the most of the deals we have with the Royal Mail and other carriers.
We provide customer service and call centre team for your subscribers that are second to none. All you have to worry about is making a great magazine and selling subscriptions.
And we do a lot more than just subscription fulfilment. From our purpose-built mailing house we fulfill subscription gifts and
promotional incentives, reader offers and back issues. We also have the facility to link our back end payment and ordering systems to your website.
We can also help with your marketing mailings and campaigns to acquire and renew using our datamanagement and mailing software. Our operation is efficient and delivers the highest possible service levels.
With such lot to offer in terms of both experience and services you really ought to explore what we can do. Please call.
David Alliston, managing director
0845 521 2240
info@aasm.co.uk
Our purpose built and supported software gives complete management of every aspect of your titles. We can handle daily, weekly, monthly, quarterly publications that are B2B, B2C or controlled circulation and are paid for by cheque, credit card or direct debit. A comprehensive reporting suite allows detailed scrutiny of your titles and campaigns.
We can ensure your legal requirements are tailored to your business and sales proposition. You will sleep better while we work for you, knowing your customers and your business are better protected.
Some people put getting paid above giving great customer service. We're cool with that. We can match the best services to your requirements and budget, saving you time, getting you paid and giving your customers great service.
Customers’ orders are taken accurately, efficiently and in line with current legislation reducing the chances of mistakes.
Knowing how a customer found you allows you to target more customers effectively. Recording source codes accurately strengthens the bond between you and your customer.
Web jargon alert! Search engine optimisation (SEO), link building, pay-per-click, Google Analytics for your website. We have access to the best experts in the business who will ensure you remain easy-to-find and never out-of-pocket.
Card payments are processed securely and the funds go directly to you. All cheques received through the post will be paid directly into your nominated high street bank.
Since they were toddlers, many of your customers enjoyed the packaging almost as much as the contents. Now it has to be environmentally responsible, it's even more cool. The skills and cost-effective solutions of our innovative packaging specialists ensure your goods are delivered safely and in line with your brand.
Our online report suite provides you with complete visibility of our operation. You can view sales by channel, monitor our despatches, replenish stock from the comfort of your office, whenever you want.
Our access controlled, secure and monitored warehouse facility is the right place to store your products. We conduct periodic stock counts on your behalf and work hard to maintain the highest standard for our clients' products.
Your customers receive the right goods in the best condition at the right time because our dedicated team handles their orders with the utmost care.
We have access to hand and polywrapping services which can cater for all requirements whether they be low or high volumes. We use the most appropriate and cost effective postage solution to ensure your mailings are done on time and to budget.
We enjoy close relationships with several mail, parcel and pallet carriers to ensure your products are carried cost-effectively and in line with your customers’ expectations.
You focus on developing your business, finding new customers and promising to fulfil their dreams. We help you keep that promise and much more. Our call-centre handles all enquiries relating to the order, despatch and delivery process.
Forget about returns. If there are any, our constant on-site presence ensures returns are dealt with swiftly. Most will be returned to stock but any damaged items can, with your consent, be disposed of with consideration to the environment.
We will help you manage your marketing activity. Our specialists can create a marketing strategy, design you a campaign, produce the materials and despatch them to your prospects.
When we manage your renewals you can be sure that your subscribers will stay with you for longer. Reminder messages and renewal incentives can be sent out by post, email or SMS and we can even help you with the marketing creative in those messages.
Our telemarketing team can support your own sales force, targeting your own prospects or working from data that we can help you to create.
Our talented designers will design and create a website that will encourage your customers to choose you over your competitors.
Your customers will place orders through an exclusive non-geographic telephone number. All calls are answered professionally and efficiently in the name of your company. Another sales channel helps drive your profits and our staff will handle all your customer service issues. Actually, there won't be very many customer service issues, so we like doing this for you.
Our services are just as easily applied to any special offers and gifts that you may offer to your customers and can be introduced at very short notice. We can monitor the effectiveness of incentives and provide campaign comparisons.
This can be integrated with to your current website quickly, easily and with the same look and feel. It will comply with all the current legislation, giving your customers peace of mind, and allow you to concentrate on the core issues of your business.
To market to your customers we will capture their details sensitively and accurately when they place their order. Our CRM databases are built to suit your specific needs and will become a fantastic ongoing marketing resource for your business.